All orders are shipped from Blacktown, NSW. Delivery times vary between 2–7 business days across Australia.
Our orthopedic pillow is medium-firm — engineered to support your neck without feeling too rigid or too soft. It's the perfect balance for comfort and alignment.
It’s ideal for side and back sleepers, office workers, gym-goers, athletes, and anyone waking up with stiffness or poor sleep posture.
Yes! We offer a 7-day comfort guarantee. If you’re not satisfied, you can return the pillow for a refund or exchange.
Yes. It’s made from high-quality memory foam with a hypoallergenic, washable outer cover.
The removable cover is machine-washable. Just unzip, wash on a gentle cycle, and air dry. The memory foams should not be washed, but you can air it out regularly to keep it fresh.
With regular care, your Oncue Sleep pillow will last between 18–24 months before you may notice changes in firmness or shape.
Whether you’re a side or back sleeper, the pillow’s contoured design supports your head, neck, and shoulders. For side sleeping, align your neck with the raised edge. For back sleeping, rest your head in the center dip. This shape promotes proper spinal alignment, helping reduce tension while you sleep. Plus, the pillow is height-adjustable — you can remove or add memory foam inserts to customise the loft to your comfort.
The pillow is crafted from premium-grade, with high-density memory foam inserts — known for its pressure-relieving qualities. These inserts allow for adjustable height, so you can personalise the firmness and loft to suit your sleep style. The outer cover is breathable, soft, and removable for easy washing.
The pillow measures 47cm x 22.5cm x 17.5cm and weighs 2.3 kg. It’s compact enough for easy bedside use while offering full orthopedic support.